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Thought Bank
People associate process with control, monotony and an overall death of creativity.
If implemented correctly, process provides empowerment, autonomy and creativity for employees and delivers freedom for business owners, with total reassurance that their business is running itself, allowing them to rapidly accelerate innovation.
How good is your organisation at managing the balance of process empowerment?


AI - The Biggest Thing Since The Internet or Just Another Overhyped Technology?
The 'Hype Cycle,' a term coined by Gartner, provides a graphical illustration of a common pattern that arises with each new technology or...
Jul 25, 2023


Is Trump Obama's Fault and What Leadership Lessons Can We Learn?
By understanding the conditions that led to the Trump phenomenon, we can glean important insights for our own leadership. Picture credit:...
Jul 25, 2023


The Jonny Bairstow Incident: No Rules Rules
Although seemingly unrelated, this occurrence harbours crucial insights for business leaders; When rules are applied inflexibly, they can...
Jul 25, 2023


Teams vs Process - Building a Customer-Centric Culture
Building a customer-centric culture is key! When we prioritize rigid processes over our team's ability to genuinely care for our clients,...
Jul 19, 2023


Unlock business freedom (stop working 80 hours a week)
🔥 Start working ON your business, NOT IN your business 🔥 💡 Being a results driven business owner, who wanted nothing else but...
Jul 11, 2023


Example of True Entrepreneurship
Opportunity doesn't wait for the perfect timing, so neither should we! Last week I was on my way back from Brands Hatch Circuit, but two...
Jul 7, 2023


Developing High Performing Teams
I recently spoke to Nicola Rylett-Jones about the role 'control' plays in developing a high-performing team and how to implement process...
Jul 7, 2023


Making Good Ideas Stick
I recently spoke to Nicola Rylett-Jones about 'competitive advantage' and how if you don't have something in place to capture and execute...
Jul 7, 2023


"No blame culture"
"No blame culture" emphasizes learning from mistakes rather than attributing fault or assigning blame when things go wrong.
Jun 23, 2023


The Positive Connection: Process Implementation and Employee Well-being
Clarity, promoting collaboration, balancing workloads, & nurturing a growth mindset, processes positively influence the mental health
Jun 8, 2023


Unconventional Wisdom: Unleashing Process Management Magic in SMEs
Get ready for a wild ride as we redefine process management with amusing examples and unconventional insights.
Jun 8, 2023


Failing to Implement Process in an Empowering Way Can Starve an Organization of Innovation
Process implementation is not the enemy of innovation; it is the way processes are designed and executed that determines their impact.
May 31, 2023


Implementing continuous feedback loops 🔁✨
Let's empower our teams to think outside the box and create a culture of continuous improvement!
May 22, 2023


What I Wish I Could Tell My Younger Self - Thoughts From a Founder That Sold His Company
Selling my business, I found myself doubting, I realised there were some things I wanted to tell my younger self.
Apr 27, 2023


How To Make Your Business Run Itself (Business Autonomy)
If you want to sell your business, one of the best things you can do is show the potential buyers it can actually run itself. Here’s how...
Apr 27, 2023


6 Roles of a CEO (6 Things a CEO Must Do)
When asked to define the role of a CEO, everything gets listed (sales, ops & finance). Those aren’t responsibilities you should be taking on
Mar 27, 2023


Making Process Changes Stick
Organisations that need to document their processes immediately jump to trying to modify them. If you want change to stick, take it slow.
Mar 15, 2023


Is Killing People With Kindness the New ‘My Way, or The Highway’? (controlling behaviour)
Never take tasks from someone or they’ll never have a chance to grow their skills. Is kindness the new way to control what others do?
Mar 15, 2023


11 Tips on Selling Your Business (From a Founder Who’s Done It)
If you’re selling your business, here are eleven tips I learned from selling mine, for a successful and positive exit strategy.
Mar 15, 2023


Process Fails: Car Hire Companies are Stuck in the 1980s
Car hire companies request the equivalent of a tax return to let you take a car. Why are they still working like it's the 80s?
Mar 14, 2023
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